We went into Cole European last Sunday and browsed the lot and found many great options. We settled with the Evoque LandMark Edition. The sales rep that helped us was Chris Thomas. During the process, he was not pushy and told us from the start that he would not play back and forth games when negotiating. He brought out his manager to finalize a price with us and had us in and out within an hour including paperwork! Chris has been in the industry for years and moved over to Cole European and is absolutely killing it. We had spoken to another rep at this location 3 months ago and didn't get a good feeling working with them. Chris, however, made us feel at home and worked with us to get something that fit the budget. MAKE SURE YOU ASK FOR HIM and he will treat you very well!
Wendy Dahlstrom is the best! We called her on Saturday evening. We were calling regarding a specific car, and knew exactly what we wanted. Even though it was fairly close to closing time, Wendy spent time working up numbers for us, considering numerous variations. She also spent the better part of the evening going back and forth with us via text and call. Then, she came in on her day off, today, Sunday to get the deal done, and as close as possible to the terms we wanted. Talk about going the extra mile!!! Cole has a real asset in Wendy!!!
So excited to have purchased my new E Pace Jaguar from Cole European. Best service! Extremely friendly and helpful staff. I'm so in love with the car and so happy to have such helpful people to reach out to if I have any questions. I've already received two phone calls and emails making sure I'm loving the car. Plus they are sending someone to my house to go over any other questions I may have and re- go over the features of the car! Pretty awesome! Such a fun and memorable experience... will always purchase my card from Cole. Thank you guys so much!
I can't say enough good things about Peter Hua, Chauncey Innes, and the other good folks at Cole European and its Service Center. They made the process of getting a new F-Type pleasant, professional and fast. We had a great experience there and are already enjoying the follow up service. I have never had the car-buying process go so smoothly and pleasantly. Highly recommended. It's great being part of the Cole European family, and we look forward to working with them going forward.
Such a cool luxury car buying experience. I was looking to get out of a lease and into a new Evoque and I found Peter (message him through Yelp and he'll respond to you!). What a blessing. Peter Hua is kind and patient, let me ask my million questions, and made sure I was comfortable while I waited. The finance team did their magic and we worked together to come to a really great deal. I am so pleased and grateful, and certainly plan to return! Thank you Cole European, and especially Peter!!!
They got great deals.
I was recently in the market for a new mid-sized SUV and was interested in the Range Rover models. I was very impressed with Peter Hau at Cole European. He was patient, knowledgeable and down to earth and applied no pressure whatsoever. He even drove a car to my house in Oakland to see how it would fit in my garage. He provided friendly, professional service that went above and beyond. If you're in the market for a new SUV, stop by and see him.
I have lived and worked in Walnut Creek for two decades and have been to this fine store many times over the years.. always a good experience.. the staff is very professional and exemplify style and class to match the cars they sell.. I can not recommend a store higher.. truly a well run automotive operation! Thanks to Stephen, Craig and Brian..
We purchased our Range Rover here after having a horrible experience at the Livermore Location. We worked with Jeffrey, he was extremely professional and helpful. He really knew the product and was very good at what he does. He didn't seem pushy, he really seemed to care that we walked away feeling that we made the right choice. Lots of inventory to choose from. We walked in hoping to find a car we would like and ended up purchasing it within an hour. Very nice experience, this will be our place to go when we purchase again.
Love the Jaguar EPace! Peter Hua made everything so easy! What a great salesperson! Went over and above to help me get in my new car.
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